MetroSpec Technology
  • Mendota Heights, MN, USA
  • Full Time

Position Overview: 

The Sales Account Manager is responsible to develop, achieve and maintain strong business relationships with key decision makers and influencers. It is imperative that this person be able to work as a team member and have strong communication skills.

Responsibilities:                                                             

  • Develop profitable and sustainable sales growth at assigned key accounts.
  • Establish and build strong working relationship with key account's upper management team to better understand their business initiatives and how to support them on those initiatives.
  • Establish and strengthen customer relationships with decision makers across functions.
  • Delivering sales presentations to high-level executives.
  • Maintain thorough understanding of the customer's end use markets, their important customers, and their main competitors.
  • Determine customers' unmet needs and translate internally for appropriate follow-up.
  • Provide technical feedback to appropriate internal functions with regard to key account product requirements and enhancements.
  • Grow with customers by getting into additional product lines, and empowering them to sell more of the product lines we are already in.
  • Proactively conduct account reviews with all assigned customers on a regular basis to review needs and forecasts.
  • Manage and document prospect and customer information into CRM in a timely manner.
  • Lead in the development of new project proposals and quotes at key accounts.
  • Provide regular input to management on all account activity, including status and reports on a weekly basis.
  • Develop strong working relationship with team members, internally and externally, to ensure the successful delivery of products and services to key accounts.
  • Represent a knowledgeable, efficient, and professional image of company to key account by handling business in a respectful and professional demeanor.
  • Investigate, track, and resolve client concerns in a timely manner, with follow-up when appropriate.
  • Implement and manage the effective delivery of key customer programs including communication strategies, customer training, issue resolution, and reporting.
  • Be aware of the competitive landscape for market advantage opportunities.
  • Other duties and tasks as assigned.

Qualifications and Education Requirements:

  • BA or BS degree in business or technical field required.
  • 5+ years account management experience with electronics OEM technology products.
  • Experience in strategic account development with strong preference for experience in a company that manufactured product sold as a customized system component used by other manufacturers.
  • Work requires professional written and verbal communication and interpersonal skills.
  • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to participate in and facilitate group meetings.
  • Knowledge of proposal writing, negotiating, and contracting.
  • Extremely detail orientated.
  • High level of initiative and works well in a team environment.
  • Plans and carries out responsibilities with minimal direction.
  • Excellent computer skills with Microsoft Office products.
  • Excellent proposal and English-writing skills.
  • Experience using a contact database (i.e. ACT!)

Preferred Qualifications and Experience:

  • Lighting background in architectural/commercial fluorescent fixtures.
  • Solid understanding of light fixture sales channels and organizations.
  • Solid understanding of lighting market value chain and value propositions.
  • Technical knowledge of LED components and systems.
MetroSpec Technology
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